2 The original room was horrible, I was stunned they would even offer it to us. ...
The original room was horrible, I was stunned they would even offer it to us. Back door had air gap letting cold air in, no deadbolt on it. Old flooring in living room, carpet in bedroom was soaked. They moved us to another room, smaller, 2 beds. No apology or refund (they also overcharged us $30 for a 2nd night). I’ve attached pictures of the new room . Bathroom shower needs serious repairs and the ceiling is shoddily repaired. Ac/heater unit is ancient and loud. Only way to turn off bed light is to unscrew the bulb. Other bulbs are burnt out. It appears the hotel is hanging on by a thread. Should be banned from booking.com. Not up to standards by any means
Oceaangirl, United States of America
